At jlbb, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a registered player on the jlbb platform.
jlbb is committed to handling your personal information with transparency, security, and respect. Here's what that means in practice.
jlbb uses industry-standard SSL/TLS encryption to protect all data transmitted between your device and our servers. Your financial details, personal information, and account credentials are stored using secure, encrypted systems with strict access controls.
jlbb does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Any data sharing with partners is strictly limited to what is necessary to operate the platform and deliver services to you.
As a jlbb player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time. Contact our support team to exercise any of your data rights.
jlbb processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. We are committed to upholding the rights of Filipino players under applicable data protection legislation.
jlbb only sends promotional emails, SMS, and push notifications to players who have opted in. You can withdraw your marketing consent at any time through your account settings or by contacting our support team — no questions asked.
jlbb retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Once data is no longer needed, it is securely deleted or anonymized in accordance with our data retention schedule.
jlbb is an online gaming platform accessible at https://jlbb.app, offering a wide range of gaming products including slots, live casino, bingo, keno, and Monster Plinko to players in the Philippines. For the purposes of this Privacy Policy, jlbb acts as the data controller responsible for the personal information you provide when using our platform.
This Privacy Policy applies to all personal data collected through the jlbb website, mobile interface, customer support channels, and any other touchpoints through which you interact with jlbb. It covers data collected from registered players, visitors who browse the platform without registering, and individuals who contact our support team.
Scope: By accessing or using the jlbb platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how jlbb handles your personal data, please discontinue use of the platform and contact us to close your account.
jlbb collects personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. The categories of data we collect include:
When you create a jlbb account, we collect your full name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity, confirm your eligibility to play (21 years of age or older), and set up your account.
To comply with anti-money laundering (AML) regulations and to process withdrawals, jlbb may request copies of government-issued identification documents such as a Philippine passport, driver's license, SSS card, or UMID card. We may also request proof of address and proof of payment method ownership.
jlbb collects transaction records including deposit amounts, withdrawal requests, payment method details (such as GCash account references, PayMaya identifiers, BPI, BDO, or Metrobank account details), and account balance history. Full payment card numbers are never stored on jlbb servers.
We record your gaming history, including games played, wager amounts, win/loss outcomes, session durations, and bonus usage. This data is used to operate the platform, resolve disputes, detect fraud, and support responsible gaming monitoring.
When you access jlbb, we automatically collect technical information including your IP address, browser type and version, operating system, device identifiers, screen resolution, and referring URLs. This data helps us optimize platform performance and detect suspicious activity.
If you contact jlbb via live chat, email, or any other support channel, we retain records of those communications, including the content of messages and any attachments, to resolve your query and improve our service quality.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration | Name, email, mobile, date of birth | Account creation, age verification |
| KYC / Identity | Government ID, proof of address | AML compliance, withdrawal processing |
| Financial | GCash ref, BDO account, transaction history | Deposits, withdrawals, fraud prevention |
| Gaming Activity | Bets placed, games played, session time | Platform operation, responsible gaming |
| Technical | IP address, device type, browser | Security, performance optimization |
| Communications | Support chat logs, email correspondence | Customer service, dispute resolution |
jlbb uses the personal data we collect for the following purposes:
jlbb will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
jlbb processes your personal data on the following legal bases, as recognized under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines:
Note: Where jlbb relies on legitimate interests as a legal basis, you have the right to object to that processing. Contact our Data Protection Officer (DPO) if you wish to exercise this right.
jlbb does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with carefully selected third parties only in the following circumstances:
To process deposits and withdrawals, jlbb shares necessary financial data with payment service providers including GCash, PayMaya, and partner banks such as BPI, BDO, and Metrobank. These providers are contractually bound to handle your data securely and only for the purpose of processing your transactions.
jlbb may use third-party KYC and identity verification services to validate the documents you submit during the verification process. These providers process your data solely on jlbb's behalf and under strict data processing agreements.
The games available on jlbb are powered by licensed third-party game providers. These providers may receive limited technical data (such as session tokens and wager amounts) necessary to deliver the game experience. They do not receive your full personal profile.
jlbb may disclose your personal data to Philippine regulatory bodies, law enforcement agencies, or courts where required by law, court order, or regulatory directive. jlbb cooperates fully with lawful requests from competent authorities.
To protect the integrity of the jlbb platform, we may share data with fraud detection and prevention service providers. Information shared for this purpose is limited to what is strictly necessary to identify and prevent fraudulent activity.
Important: All third parties with whom jlbb shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only in accordance with jlbb's instructions and applicable law.
jlbb uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit jlbb.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling certain cookies may affect the functionality of the jlbb platform — in particular, strictly necessary cookies cannot be disabled without impacting your ability to use the service.
jlbb retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years | Legal and regulatory compliance |
| KYC / Identity Documents | Duration of account + 5 years | AML obligations under Philippine law |
| Financial Transaction Records | 7 years from transaction date | Tax and financial reporting requirements |
| Gaming Activity Logs | 3 years from account closure | Dispute resolution, responsible gaming |
| Support Communications | 3 years from last interaction | Service quality, dispute evidence |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of lawful marketing basis |
Upon expiry of the applicable retention period, jlbb will securely delete or anonymize your personal data. Where anonymization is used, the resulting data cannot be linked back to you and may be retained indefinitely for statistical and analytical purposes.
jlbb takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your information against unauthorized access, accidental loss, alteration, disclosure, or destruction.
While jlbb takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying jlbb immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal data held by jlbb:
To exercise any of the above rights, please contact jlbb's Data Protection Officer using the contact details provided in Section 13 of this Privacy Policy. jlbb will respond to all valid requests within 30 days of receipt.
Identity Verification: For the protection of all players, jlbb may require you to verify your identity before processing any data rights request. This ensures that personal data is not disclosed to unauthorized parties.
The jlbb platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. jlbb does not knowingly collect personal data from individuals under the age of 21.
If jlbb discovers or has reason to believe that a registered account belongs to a person under 21 years of age, we will immediately suspend the account, conduct a review, and take appropriate action including permanent account closure and return of any real-money balance to the verified payment method on file.
If you are a parent or guardian and believe that your child has registered on the jlbb platform or provided personal data to jlbb without your consent, please contact our support team immediately at the email address provided in Section 13. We will investigate and take prompt action to remove the account and any associated personal data.
Age Restriction: jlbb enforces a strict 21+ policy. Age verification is conducted during the KYC process, and jlbb reserves the right to request proof of age at any time. Underage gambling is illegal and harmful — if you know someone under 21 attempting to access jlbb, please report it to our support team.
jlbb primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including gaming software providers, cloud infrastructure partners, and fraud prevention services — may be located in other countries.
Where personal data is transferred outside the Philippines, jlbb ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law. These safeguards may include:
By using the jlbb platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
jlbb reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The date of the most recent revision is always displayed at the top of this document.
Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — jlbb will notify registered players via email or an in-platform notification at least 14 days before the changes take effect.
Your continued use of the jlbb platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you must stop using the platform and contact us to close your account.
We encourage you to review this Privacy Policy periodically to stay informed about how jlbb protects your personal data. Previous versions of this Privacy Policy are available upon request by contacting our Data Protection Officer.
If you have any questions, concerns, or requests relating to this Privacy Policy or jlbb's handling of your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing jlbb's compliance with the Data Privacy Act of 2012 and this Privacy Policy.
If you are not satisfied with jlbb's response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.
Effective Date: This Privacy Policy is effective as of January 1, 2026, and supersedes all prior versions of the jlbb Privacy Policy.
Now that you know how jlbb protects your personal data, you can play with confidence. Create your account today, make your first deposit via GCash or PayMaya, and explore over 1,200 games. Must be 21 or older to register.
21+ only. Play responsibly. Gaming involves financial risk.